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| Paypal Purchase
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We're now accepting PayPal orders with confirmed addresses. If you don't have a confirmed address within PayPal, we will not be able to process it. All orders over $100 will only work with a verified shipping address. At present, the only way to place PayPal orders is via the website.
Please Note:
It is possible to authorize a PayPal transaction with out making an order. If you do not receive a Needle Doctor order number we have no order for you. |
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| Shipping Information
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Shipping Information
Our current shipping rates for most "accesories/needles/cartridges/belts/etc." packages are as follows:
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* UPS Standard Ground: $7
*UPS 3 Day: $10
*UPS 2nd Day Air: $15
*UPS Next Day Saver $25.00
Shipping rates increase for heavier items. Inquire for rates shipping@needledoctor.com.
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*($13-15.00 will be added for ground shipment on most turntables e-mail item and post code for quotes on larger items)
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SORRY,
WE CANNOT SHIP RECORD PLAYERS, RACKS/STANDS and SPEAKERS VIA US MAIL.
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INTERNATIONAL SHIPMENTS are typically done via insured Parcel Post, as it is generally the most economical method. Shipments typically arrive within 2-4 weeks. Rates will vary with the weight of the parcel, the value of the items, and the destination, so please inquire for quotes. Shipments via UPS and other major carriers are also available. Check us for prices shipping@needledoctor.com Fax : 612.378.9024 Phone : 612.378.0543.
We apologize for any inconvenience, but we do not accept online orders from the following countries due to a high volume of fraudulent transactions originating therein. We welcome wire-transfer purchases for customers affected by this effort. Contact info@needledoctor.com for wire-transfer information.
Romania
Indonesia
Singapore
Ghana
Ukraine
Uganda
Nigeria
Hungary
Belarus
Estonia
Latvia
Lithuania
Slovak Republic
Russia
Yugoslavia
Macedonia
Phillipines
Thailand
Malaysia
Cuba
Iran
Iraq
North Korea
Lybia
Serbia
Sudan |
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| If you are ordering from outside of the US, please read this.
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All international orders are subject to approval. All international order over $100 US must be accompanied by at least one of the following:
1. An international order form. This is the best and fastest way for international orders to be shipped. Just fill out the form and fax or mail it back to us.
2. A wire transfer. Yet another fast way for international orders to ship. A quick transfer of funds to our US account, and your order will be ready to ship immediately.
3. The security code from your credit card. There is a 3 - 4 digit number located on the back of your credit card on the signature strip, directly after the account number. This number is sometimes enough for us to process an international order. If not, you will be requested by e-mail to complete one of the other two options.
Any of the above information can be obtained by sending an e-mail to |nfo@needledoctor.com |
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| Return Policy
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- No returns, refunds or exchanges after 30 days of receipt.
- Must have complete original packaging accompanied with original receipt.
- Damaged products are subject to restocking fee.
- Shipping charges cannot be refunded.
- Special order items, terminated cable, vinyl records and cleaning solutions are final sale.
- Discounted and sale items are final sale, or subject to restocking fee.
- All returns must be authorized by a manager.
- Thank you.
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| Privacy Statement
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Privacy Statement
- We respect your privacy.
- Your information is safe, secure and private.
- Credit card information is kept strictly confidential.
- We do not sell our mailing list to other companies.
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| Getting Started with Analog Audio
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Find an expert
If you're unfamiliar with LP playback, before you start looking at products you should first find at least one expert to lean on. Much of the vinyl ritual is barely documented, and word of mouth is the only way to find out some of the details. If possible, you should track down someone locally to help you out. It used to be that you could rely on your dealer for help like this. I found that all the stores I visit have relegated vinyl playback to "convenience" status for their customers; they still can order some of the gear if you need it, but the equipment available in the store is minimal, and setup help is hard to come by. I can hardly get mad at them for moving their operations toward CDs, home theater, and all the other things that actually pay the rent. You may be lucky enough to find a local dealer who still traffics in turntables heavily enough to be useful, but I wasn't.
Moving away from the local scene, I contacted fellow SoundStage! author Doug Blackburn. He offered many generic suggestions, but his ability to help me out was limited by the fact that he didn't know the particular turntable I had picked up. There are so many variable factors involved here that it's impossible for someone to know all the details involved with a particular unit unless they've worked with it before. Ultimately, I ended up getting lots of help from Jerry Raskin's Needle Doctor. They seemed a logical place to contact, as they carry the particular Denon model I bought. The people there I spoke with were very helpful, and I would certainly recommend them as a place for the novice vinyl buyer to deal with, if you too find your local dealers can't support you as well as you'd like. Why all the complications, you might ask? You'll see.
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| Disclaimer
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| Additional charges may be assessed to your order. Certain option upcharges may not show up in the grand total of your invoice. You will notice a note of there being an upcharge in the options pull-down menu if there are any additional charges. Otherwise, you will be contacted if there is a price change. All prices are subject to change without notice. |
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| Help
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Need some more information?
If you're curious about a product, or are wondering if we have something you didn't see in the catalog, consultation is a phone call, fax, or email away!
You can telephone us at (800) 229-0644 (US and Canada) or (612) 378-0543 (For Rest of World and Minneapolis/St. Paul Metropolitan Area).
Our normal business hours are from 10AM to 6PM Monday through Friday, all Central Daylight Time.
Fax transmissions are received 24 hours a day at (612) 378-9024.
Prefer email? You may reach us at info@needledoctor.com.
Do you have to order online ?
Give us a call or fax, and with a credit card number, we can ship most items the very same day. We ship domestic packages via UPS, and premium shipping options are available.
We currently accept the following credit cards:
Visa
Mastercard
American Express
Novus Network (Discover, Bravo, Private Issue)
Fax folks-don't forget that expiration date!
Prefer to pay by check, bankdraft, or money order? That's fine too...our mailing address:
NEEDLE DOCTOR
419 14th Av. SE
Minneapolis, MN 55414
U.S.A.
Personal checks require a ten business day processing period prior to shipment.
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| About Us
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Needle Doctor helps you get back in the groove.
Established in 1979, we supply high quality analog equipment and accessories throughout the world. We are dedicated to providing you everything you need to get your old and new records playing. We can help you build a Hi Fi system, or tune up your existing turntable.
We are proud to offer new lines of Needle Doctor signature products. We offer special items, such as "Hydra Cable," "Disc Guards," as well as our exclusive "Acoustic Signature" line of turntables. We will continue to add quality electronics and accessories to our already extensive inventory.
Our staff is friendly and knowledgeable we are pleased to answer any questions you may have. Whatever your musical tastes, we can put you into the right equipment.
Dust of your old Donnie Osmand 45's 'cause the Needle Doctor can get your records spinning again.
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| Warranties
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Audioquest Lifetime Warranty
Creek Audio 2 Year Warranty
Sennheiser 2 Year Warranty
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