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Ortofon Moving Coil Phono Cartridge Retip Policy
Due to reasons of construction and to guarantee optimal performance Ortofon does not re-tip MC cartridges nor do they recommend customers to use unauthorized/indepedent repair/service centers.
Instead Ortofon has an exchange policy for MC cartridges which allows customers to recuperate 25% of the current equivalent value of their trade-in Ortofon MC cartridge towards the purchase of a new Ortofon MC cartridge of equal or higher value.
In order to take advantage of Ortofon's MC cartridge trade-in program customers must return the trade-in cartridge to an authorized Ortofon reseller in their country of residence and at the same time place an order with the authorized Ortofon reseller for a replacement Ortofon MC cartridge of equal or higher value .
